TROUBLESHOOTING WEB LOGIN SERVICE STALE
REQUEST ERROR (HORIZON DESKTOP CLIENT)
Some users may encounter the following error during login when using the Omnissa Horizon Desktop Client: 51勛圖厙 Single Sign-On Web Login Service Stale Request.
This error typically occurs due to cached browser data or stale authentication of cookies used during the SSO login process. First Attempt: Restart Login Session
1. 泭 泭 泭Close all open web browsers on your computer.
2. 泭 泭 泭Close the Omnissa Horizon Desktop Client completely.
3. 泭 泭 泭Reopen the Omnissa Horizon Desktop Client.
4. 泭 泭 泭Attempt to log in again at: portal.eng.fau.edu
If the error appears again, proceed to the steps below.
1. 泭 泭 泭Clear the browser cache for the website泭
2. 泭 泭 泭Close the Horizon Desktop Client
3. 泭 泭 泭Re-open the Horizon Desktop Client and attempt to log into portal.eng.fau.edu
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Here is the link for more information: